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100% HANDMADE IN ITALY - FREE SHIPPING WORLDWIDE

F.A.Q

TRANSITIONS - DELIVERY

SECURE TRANSACTIONS

Is it safe buying jewelry online?

How do you ship?

Can I change payment method or delivery address after my order confirmation?

Can I buy Giardinoblu Jewellery if I’m allergic to nickel?

Can I complete my Order if I have not a PayPal account?

SHIPPING & DELIVERY

How much is Shipping Fees?

How do you ship? How many time my order takes to get to me?

Can I send my order to PoBox address?

What if I'm out when the UPS mail man deliver my order?

RETURN

What if the jewelry that I purchased doesn't meet my expectations?

What is the deadline to make a Return? Can I wear the jewel in the meantime?

Who pays the costs of the return shipment?

Packaging has been damaged or broken before send the return. Can I receive the refund or change size?

The stone of my ring has fallen out / the chain is broken, can you repair it?

JEWELRY

Bronze jewels on skin

Bronze turns my skin green?

What is the metal of Giardinoblu jewelry are made?

Jewelry caring

Do jewels change color over time?

How to clean and keep shiny Giardinoblu jewels?

Custom Jewelry

Can I order a custom Jewel?

Jewelry Size

I don't know my ring size, how can I do to know it?

I don’t find my size on “find sizer", what can I do?

How do I know my ring/bracelet size?

I bought a ring, but it doesn’t fit me perfectly, how can I do?

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